What are basic consumer rights?

Basic consumer rights typically include the right to safety, information, choice, to be heard, to redress, consumer education, and a healthy environment. These protect consumers from unsafe products and unfair practices.

How can I file a consumer complaint?

Start by contacting the business directly. If unresolved, escalate to relevant regulatory bodies like the Federal Trade Commission (FTC), your state's Attorney General, or local consumer protection agencies.

What is a product recall and why does it happen?

A product recall occurs when a manufacturer or regulatory agency removes a product from the market due to safety concerns or defects. It aims to protect consumers from potential harm.

What should I do if I suspect identity theft?

Immediately contact your bank and credit card companies, place a fraud alert on your credit reports, and file a report with the FTC and local police.