India's Gig Workers Strike Prompts Ban on 10-Minute Deliveries | Quick Digest
Gig workers across India held widespread strikes in late December 2025, protesting low pay, poor working conditions, and the unsafe '10-minute delivery' model. The protests led to a significant government intervention, prompting major quick-commerce platforms to discontinue the controversial delivery promise.
Nationwide strikes by app-based delivery workers occurred on December 25 and 31, 2025.
Workers protested unsafe '10-minute delivery' targets, falling incomes, and lack of social security.
Around 40,000 workers participated from platforms like Swiggy, Zomato, Zepto, and Blinkit.
Indian Federation of App-Based Transport Workers (IFAT) and Telangana Gig and Platform Workers Union (TGPWU) spearheaded the protests.
Government intervention led quick-commerce companies to drop the '10-minute delivery' promise.
The strikes highlighted ongoing demands for a national policy and social security for gig workers.
Gig workers across India organized a series of impactful nationwide strikes in December 2025, notably on December 25th and December 31st, to demand better working conditions, fair wages, and social protection. Led by unions such as the Indian Federation of App-Based Transport Workers (IFAT) and the Telangana Gig and Platform Workers Union (TGPWU), these protests saw participation from approximately 40,000 delivery partners from major platforms including Swiggy, Zomato, Zepto, Blinkit, Amazon, and Flipkart. The primary grievances highlighted during the strikes included dangerously low and unpredictable pay, arbitrary algorithmic control, insufficient social security benefits, and the extreme pressure imposed by the '10-minute delivery' model, which workers claimed compromised their safety and well-being. The strategic timing of the December 31st strike, on one of the busiest days for delivery services, aimed to maximize its impact and draw urgent government attention to their plight. Following these widespread protests and subsequent discussions initiated by the Union Labour Minister, major quick-commerce companies committed to discontinuing the controversial '10-minute delivery' promise from their branding and advertisements. This marks a significant victory for the gig workers' movement, underscoring the growing momentum for formal recognition and comprehensive welfare policies for India's rapidly expanding gig economy workforce. State-level initiatives, like the Gig Workers (Registration and Welfare) Acts in Rajasthan and Bihar, and proposed legislation in Karnataka, indicate a broader legislative response to address the precariousness faced by gig workers.
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